Privacy Policy

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Last updated: September 13, 2025

This Privacy Policy explains how Strategic AI Solutions (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit strategicaisolutions.ai, contact us, or use our products and services (including voice and SMS). By using our services, you agree to this Policy.

If you do not agree with this Policy, please do not use our services.

A. Information you provide directly

• Contact details (name, company, email, phone number)
• Messages and other communications you send us (including SMS)
• Appointment/demo details, form submissions, and support requests
• Audio or transcripts if you participate in recorded calls (we’ll tell you when recording is enabled)

B. Information collected automatically

• Device and usage data (IP address, browser, OS, pages viewed, links clicked, timestamps)
• Cookies and similar technologies (see “Cookies & Tracking” below)

C. Information from service providers / third parties

• Telephony and messaging metadata (e.g., carrier, message status, delivery results, call start/end time) from providers such as Twilio
• Website hosting/analytics signals (e.g., GoDaddy, Google Analytics, or similar)

We do not intentionally collect sensitive personal information (e.g., SSN, financial account numbers, precise geolocation) through the website or our standard service flows.

We use personal information to:

• Provide, operate, and improve our services and website
• Respond to inquiries, schedule demos, and deliver customer support
• Send transactional communications (e.g., missed-call follow-ups, service alerts)
• Communicate marketing or educational content (with your consent where required)
• Monitor and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms

Legal bases (EEA/UK users): performance of a contract, legitimate interests (e.g., service quality, security), consent (for marketing or certain cookies), and legal obligations.

When you provide your mobile number and opt-in, you may receive SMS messages related to your inquiry, orders, support, or appointment scheduling.

• Message frequency: varies by interaction
• Cost: Message & data rates may apply
• Opt-out: Text STOP to cancel at any time
• Help: Text HELP for help
• Consent not required: Your consent to receive SMS is not a condition of purchasing any goods or services
• Carriers not liable: Mobile carriers are not liable for delayed or undelivered messages

For program-specific details, see our SMS Terms & Consent page.

We do not sell personal information. We may share it with:

• Service Providers / Processors that help us run the business (e.g., hosting, analytics, communications like Twilio, customer support tools). They are restricted to using data only to provide services to us.
• Business transfers (e.g., merger, acquisition, or asset sale)
• Legal & safety (to comply with law, enforce terms, or protect rights, safety, and security)

We retain personal information for as long as necessary to provide services, meet legal/contractual obligations, resolve disputes, and protect our rights. Retention periods may vary by data type and legal requirements.

• Email & SMS: You can unsubscribe from marketing emails via the link in the email, and opt-out of SMS by texting STOP. Transactional or service messages may still be sent.
• Access/Update/Deletion: You can request access, correction, or deletion of your personal information by emailing admin@strategicaisolutions.ai.
• Cookies: See “Cookies & Tracking” for choices.

California (CCPA/CPRA) and similar U.S. state laws: You may have rights to know, access, correct, delete, and opt-out of sale/share of personal information, and to limit use of sensitive personal information (which we do not intentionally collect or use to infer characteristics). Submit requests at admin@strategicaisolutions.ai. We will not discriminate against you for exercising your rights.

Notice at Collection (California): We collect the following categories: Identifiers (e.g., name, email, phone, IP), Internet/Network activity (e.g., pages viewed, device info), Commercial/Service info (e.g., inquiries, bookings), and Audio (call recordings if applicable and disclosed). Purposes are described in Sections 2–4. We do not sell personal information.

We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and improve performance. You can:

• Adjust browser settings to block/clear cookies (site features may break), and/or
• Use provided cookie controls if available on the site

We currently do not respond to “Do Not Track” signals.

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure.

Our services are not directed to children under 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to delete it.

If you access the services from outside the United States, your information may be processed in the U.S. and other countries that may have different data-protection laws than your own.

Our website may link to third-party sites or services. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be posted on this page.

Strategic AI Solutions
Email: admin@strategicaisolutions.ai
Phone: +1-877-731-7715  or +1-954-787-2232